Buyer FAQs
- My item does not fit, can I return it?
- Can I cancel my order?
- Can I use my gift card on the second-hand site?
- Can I purchase from outside of the country?
- When will my order be shipped?
- I am receiving the following message: “Duplicate error” and I can’t upload my images. What should I do?
Seller FAQs
- What items can I list?
- If I choose to redeem credits in cash, when will I receive my payment?
- When will I receive credits for my sale?
- I no longer have my item, can I cancel this sale?
- How do I list my item?
- I am receiving the following message: “Internal server error” and I can’t create a listing. What should I do?